Legal Documents

Jya99 Privacy Policy — How Your Information Is Protected

Your privacy is our top priority at jya99. On this page, we are fully transparent about what information we collect, why we collect it, and how it is kept secure.

Last Updated: January 2026
Our Commitment

How jya99 Protects Your Privacy

Jya99 believes your personal information belongs to you — and we treat it with the utmost respect at all times.

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SSL Encryption

All data transmissions on jya99 are secured with 256-bit SSL encryption, ensuring bank-level security.

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No Sale of Data

Your personal information is never sold to third parties. We only share necessary information with regulatory authorities when legally required to do so.

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Secure Storage

All personal and financial information is stored on encrypted servers, accessible only to authorized personnel.

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Transparent Use

We are transparent about what information is used, why, and how — no hidden agendas.

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Right to Control Your Data

You have the right to view, correct, or delete your information at any time — and we respect that right.

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Cookie Transparency

Jya99 is upfront about which cookies it uses and why. You can manage your cookie preferences at any time.

Your Privacy Is Our Responsibility By using the jya99 platform, you agree to this Privacy Policy. Please read it carefully — it contains important information about how your data is protected.

1Scope & Applicability

Jya99 (referred to herein as "we", "us", or "the platform") is an internationally licensed online betting and gaming service provider. This Privacy Policy explains how jya99 collects, uses, stores, and protects the personal information of its users.

This policy applies to the jya99.onl website, mobile application, and all our digital platforms. Whether you are creating an account, using our betting or gaming services, or simply browsing the website — this Privacy Policy applies in every case.

Jya99 adheres to international data protection standards and handles personal information in a manner consistent with the legal framework of Bangladesh. Our goal is to provide you with a safe, transparent, and trustworthy betting experience — where your privacy is always protected.

Please Note This Privacy Policy is part of our Terms and Conditions and Responsible Gaming Read alongside our policies — together, they give you the full picture of your relationship with jya99.

2What Information We Collect

Jya99 only collects information that is necessary to operate the platform, meet legal obligations, and provide you with the best possible service. We do not collect data beyond what is needed.

Directly Provided Information

Information you provide when registering or using your account:

Data Type Example Why It's Needed
Identity Information Full name, date of birth KYC Verification & Age Confirmation
Contact Information Email, Phone Number Account Management & Support
Address Information Current address, country Legal Compliance & Location Verification
Identity Document NID, Passport Copy KYC Verification & AML Compliance
Financial Information Mobile banking number, bank account Deposit & Withdrawal Processing

Automatically Collected Information

Some information is collected automatically when you use jya99:

  • IP address and device identifier information.
  • Browser type, operating system, and device model.
  • Page view history, click patterns, and session duration.
  • Logs of betting and gaming activity.
  • Transaction history and account activity.

3Purpose of Data Use

Jya99 uses your personal information for the specific purposes set out below. We have a valid legal basis for each purpose.

  • Account Creation & Management: Keeping your account active, ensuring login security, and handling account-related communications.
  • Financial Transaction Processing: Processing deposits, withdrawals, and bonus payments.
  • KYC & AML Compliance: Verifying identity and preventing money laundering in order to meet legal requirements.
  • Fraud Prevention: Detecting suspicious activity and keeping all user accounts secure.
  • Customer Service: Resolving your questions, complaints, and issues.
  • Product Development: Analysing your experience to improve the platform.
  • Legitimate Communications: Sending important updates, security alerts, and promotional offers.
  • Responsible Gaming: Identifying problematic gaming patterns and providing timely support.
Our Commitment jya99 never uses your information for advertising profiling or third-party marketing. Your data is used solely for the purposes stated above.

4Data Sharing & Disclosure Policy

Jya99 does not sell your personal information to third parties. However, in certain circumstances, some information may be shared with selected partners:

Legal & Regulatory Authorities

We are required by law to provide information in response to valid requests from our licensing authority, government agencies, or law enforcement. This is a legal obligation we cannot avoid.

Payment Processors

To process your financial transactions, relevant details are shared with your payment provider — such as bKash, Nagad, Rocket, or your bank. These providers operate under their own privacy policies.

Technology Service Providers

We work with trusted technology partners to operate our platform — including server hosting, fraud detection, and analytics. These partners act on our instructions and are not permitted to use your information for their own purposes.

Important In any data-sharing arrangement, jya99 ensures that third parties keep your information secure and use it solely for the specified purpose.

5Cookies & Tracking Technologies

Cookies and similar tracking technologies are used on the jya99 website and app to enhance your browsing experience and ensure the platform functions correctly.

Cookie Types

Cookie Type Purpose Duration
Essential Cookies Login sessions, security tokens Cleared at end of session
Functional Cookies Language preferences, UI settings Up to 1 year
Performance Cookies Page load performance, crash reports Up to 30 days
Analytics Cookies User Behavior Analytics Up to 6 months

You can manage cookies through your browser settings. Please note that disabling essential cookies may affect certain features of the platform.

6Data Retention & Deletion Policy

Jya99 retains your information only for as long as necessary or required by law. We do not hold onto data longer than needed.

  • Active Account: Information is retained for the full duration that your account remains active.
  • Closed Accounts: After account closure, necessary information may be retained for up to 5 years for legal compliance purposes.
  • Transaction Records: Financial transaction data may be retained for up to 7 years in accordance with regulatory requirements.
  • Customer Service Logs: Support conversation records are retained for a maximum of 2 years.
  • Marketing Data: Deleted immediately upon withdrawal of consent.

Once the retention period expires, your data is securely and permanently deleted or anonymized for use in statistical analysis.

7Your Rights

Every jya99 user has the following rights regarding their personal information. To exercise any of these rights, please contact our support team.

Right of Access

You have the right to know what information we hold about you and to receive a copy of it.

Right to Rectification

You may request a correction if your information is inaccurate or incomplete.

Right to Erasure

In certain circumstances, you may request that your data be deleted, though this may be limited where legal obligations apply.

Right to Restrict Processing

In certain circumstances, you may request that the processing of your information be restricted.

Right to Data Portability

You may request a copy of your information in a structured, machine-readable format.

Right to Object

You may object at any time to the use of your data for marketing or profiling purposes.

Want to Exercise Your Rights? To exercise any of your rights, contact our support team at [email protected] — we typically respond within 30 business days.

8Children's Privacy

Jya99 is an 18+ platform. We do not knowingly collect personal information from anyone under the age of 18. Age verification is mandatory at the time of registration.

If a parent or guardian becomes aware that their minor child has created an account on jya99, please contact our support team immediately. We will promptly close the account and delete all collected data.

18+ Only jya99 is committed to responsible gaming. We follow a strict age verification process to protect minors. For more details, please visit our Responsible Gaming View the page.

9Security Measures

Jya99 applies industry-leading security technologies to protect your personal information. Our security framework operates on the following levels:

  • Transmission Security: All data transfers are protected with TLS 1.3 protocol and 256-bit AES encryption.
  • Storage Security: Stored data is kept in encrypted form and is accessible only to authorized personnel.
  • Two-Factor Authentication: Two-Factor Authentication (2FA) is available to secure your account at login.
  • Firewall & DDoS Protection: Our servers are protected by advanced firewalls and DDoS mitigation systems.
  • Regular Security Audits: Third-party security experts regularly audit our systems.
  • Staff Training: All our staff receive regular data protection training.

While we implement the highest security measures, no one can guarantee 100% safety on the internet. You also need to stay vigilant — use a strong password and never share your login credentials with anyone.

Report a Security Issue If you notice any security issue or suspicious activity, please contact [email protected] immediately. Your cooperation helps keep everyone safe.

10Privacy Policy Changes

Jya99 may update this Privacy Policy from time to time. Changes may be driven by shifts in legal requirements, the launch of new services, or improvements to how we manage data.

For any significant changes, we will notify you in advance via email or through a notification when you log in to the platform. If you continue to use jya99 after the updated policy has been published, it will be considered that you have accepted the new terms.

We recommend checking this page regularly. The date of each version will be noted at the top of the page.

Last Updated This Privacy Policy was last updated in January 2026. For any questions, contact us at [email protected].
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